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Center for Workforce Development

Phlebotomy & Lab Services

Students will receive lecture and hands-on instruction in the field of Phlebotomy and Lab Services. This program will cover topics such as: the role of the Phlebotomist; patient identification; collection and preparation of blood and body fluid specimens; maintenance of records and collection areas. Anatomically correct arms, prosthetics, and human blood draws will be used in this course. In addition to the medical training, this course will include Employment Skills Development (ESD) and basic computer literacy for database familiarity. Graduates are prepared to obtain entry-level jobs in health services.

Prerequisites: High school diploma or equivalency

Next start date:  August 23, 2016

Tuition:   $2300 includes books and supplies

Class Schedule:
Tuesday/Thursday, 5–9 p.m.; AND Saturday, 8 a.m.–noon

Program length: 10-11 weeks (124 hours)

Download the Phlebotomy/Lab Services Info Sheet. Information sessions are held every Wednesday and Thursday from 3:30 - 4:30 p.m.   Register to attend one here or by calling (585) 349-9100.

Definition of Opportunities & Roles

-    Laboratory Services Assistant

-    Phlebotomist

-    Specimen Processor

-    Blood Donor Specialist


-    Blood Borne Pathogen Issues

-    Proper Handling/Instruments

-    Infection Control/Patient Care Issues

Foundation Knowledge

-    Medical Terminology

-    Basic Anatomy & Physiology


Dermal Puncture

-    Lancets / Hematocrit Tubes

-    Slides / Glucometer

Specific Skills Required

-    General Interpersonal Skills

-    Personal Hygiene/Clothing

-    Work Ethic and Habits

Non-Invasive Skills

-    Blood Pressure & Pulse


-    Routine Methods

-    Special Populations

-    Butterfly Needle/Syringe

Employment Skills Development

-    Resume/Cover Letter Creation

-    Workplace Essential Skills & Ethics

-    Interviewing Skills

Legal Issues

-    Professional Training Aspects/Confidentiality





Instructor: Karen-Marie Ragusa,

Rochester Institute of Technology (RIT) - BS Health Management
NY State Education Dept - Adult Education Certificate
15 Years Experience, BOCES 2 Adult Education Instructor
PBT - Phlebotomy Technician (ASCP, American Society of Clinical Pathologists)

Funding resources are available:Ask an Admission Advisor for more information.

Related Links

Medical Careers Information Session - Every Wednesday, 11 - NOON OR 3 - 4 p.m.

Admissions Staff
Center for Workforce Development
Rochester Tech Park, 160 Wallace Way
Rochester, NY 14624
Ph: (585) 349-9100
Fax: (585) 349-9101