Adult Literacy Program Policies

Adult Literacy Program Policies

It is important to comply with the following academic, attendance, and conduct requirements to ensure your success in achieving your literacy (English Language or High School Equivalency) goals in a reasonable and timely manner.  Below are specific program expectations. 

For all a complete guide to policies and guidelines, please visit the Adult Learner Handbook

New Adult Learner Enrollment

All enrolled adult learners must begin their literacy program with an in-person orientation. HSE and ESOL Literacy Orientation includes completing required paperwork, learning about our programs and facilities, creating a JobZone account, and completing state-required assessments (TABE 11/12 or Best Plus/Literacy testing). Following the completion of assessments, newly enrolled adult learners will meet with a case manager to review their assessment results, discuss academic and employment barriers and goals, and be assigned a program and instructor. There is a $25 non-refundable, administrative fee for Orientation. This fee is waived for adult learners who present a NYS benefits card at the time of registration.


As adult learners begin their educational journey, they need to adhere to SED guidelines regarding assessment. Upon entrance all adult learners need to be pre-tested using the TABE diagnostic test to determine the specific instruction needed to attain the minimum score to qualify for the New York State High School Equivalency Diploma. Adult learners will be assessed regularly to guide instruction.
  • All assessments must be conducted in-person, even those for distance learning adult learners. 
  • Complete standardized pre and post-test assessments when scheduled to determine academic progress. Pre-assessments occur during orientation. Post-test assessments occur every 40-80 contact hours and can be scheduled outside of class time with a case manager or during class time. 
  • The purpose of the post-test is to ensure the adult learner is making academic progress. Adult learners with consistent attendance and participation, are likely to advance at least one functioning level within 12-months of entering the program. 
  • Adult learners not making academic progress will be encouraged to participate in a case management session to determine potential areas of support or barriers to success. 
  • Adult learners will complete a Readiness Assessment and demonstrate likelihood of passing at least one subtest prior to being referred to take the GED. 
  • Additional informal or formative assessments may be provided in class at the discretion of the instructor. 
  • Complete assignments provided by your instructor in a timely manner.
  • In-progress assignments should be kept in your adult learner folder or mailbox. Work samples will be taken periodically to be kept in your confidential file.
  • Distance Learners should complete assignments as scheduled to maintain tutoring eligibility. Failure to submit assignments by an agreed upon date may result in dismissal from the program. Prior to dismissal, adult learners will be provided with an attendance warning if they are not meeting the assignment completion expectations.

Attendance Expectations

  • The Monroe 2-Orleans BOCES Center for Workforce Development Adult Education program faculty and staff are committed to helping you achieve your goals. Your success depends on your commitment to attend class. The more a student attends class the more likely the student is to be successful in obtaining their goals.  The chart below provides an example of the minimum attendance expectations for classes offered at CWD.

Class Hours Per Week
Total Hours Per Month
Minimum Hours Per Month
Must attend at least 19 hours per month
Must attend at least 28 hours per month
Must attend at least 38 hours per month
  •  An adult learner should make every attempt to communicate a planned or expected absence to their instructor, via email, phone message, or in person. Staying in contact with your instructor, particularly during periods of extended absence, will help you maintain your enrollment.
  • Adult learners who regularly fail to meet the 80% attendance expectation, may be dismissed from the program.
  • Adult learners who are absent from the program for 90 calendar days (including holidays and weekdays) in a row will be automatically dismissed from the program. This is true even for adult learners who maintain phone or email contact with their instructor.

Missed Class Time/Half Hour Rounding Policy

Adult learners are expected to sign in and out of class daily. If adult learners are late to class, leave early, or leave class for any reason, absence of more than 15 minutes will affect their overall attendance record.  For any block of time that exceeds 15 minutes, adult learners will lose at minimum a half-hour, per NYSED regulations. Attendance Matrix:
Time Class Scheduled 
Time Student arrives to class 
Round Up or Down 
Student attendance hourly accumulation 
8:00 am – 11:00 pm
8:31 am – 8:44 am  
8:30 am
3 hours
8:45 am – 9:00 am
9:00 am
2.5 hours
9:01 am – 9:14 am
9:00 am
2.5 hours
9:15 am – 9:30 am  
9:30 am  
2 hours
Time Class Scheduled 
Time Student leaves class 
Round Up or Down 
Student attendance hourly accumulation 
11:00 am – 2:00 pm
11:00 am 11:15 am
11:00 am
2 hours
11:16 am – 11:30 am  
11:30 am
2.5 hours
11:31 am – 11:45 am
11:30 am
2.5 hours
11:46 am – 12:00 pm
12:00 pm  
3 hours

NYSED Adult Education Regulations

  • Agree to provide personal information regarding employment, training, or post-secondary education.
  • Participate in follow-up surveys regarding current status.

Returning Students Policy  

If an adult learner is withdrawn/dismissed from the program and they wish to return, the adult learner may have to re-enroll and complete the registration and orientation process, including the assessment and $25 registration fee. Students who wish to return should call before registering for orientation to confirm next steps.         

Transition and Career Planning

  • Adult learners must adhere to the following NYSED regulations:
    • Agree to provide personal information regarding employment, training, or post-secondary education.
    • After exiting the program, participate in follow-up surveys regarding employment status.
    • Adhere to scheduled conferences with Instructors to modify your education plan based on academic performance and selected goals.
    • Participate in career exploration activities to support individual career planning and goals.
Case Management
All literacy adult learners at CWD have access to intensive case management support. This includes adult learner orientation, assessment, and development of the Individualized Education and Employment Plan (IEEP). After an Adult Learner has enrolled, the case manager is also available to support the adult learner in post-testing, preparation for the test including practice tests and application completion. When an Adult Learner is ready to exit CWD, a case manager can also provide transition support, to assist the adult learner in meeting their next step employment and education goals. Case managers can provide research and referral services for additional literacy instruction, employment, training and apprenticeship programming, access to benefits, physical and mental health services, legal services, financial services, childcare, housing, and more.

Additional Resources