Parent & Family Resources

Including parents as partners in their child's education has been proven to have a powerful impact on student achievement. Reaching out to parents of ELLs is especially important, since families who are new to the country may not be familiar with how schools in the US function and what their role in the school should be. Communication with parents of ELLs can be challenging due to language barriers, cultural differences, and long work hours of some parents, but the rewards can be great. 


Below you will find links to free bilingual resources to help you make meaningful contact with the parents of your English language learners. These handouts are intended to be copied and shared, so if you've been wanting to reach out more to ELL parents, this is a great place to start!

ELL Parent Hotline

It is critical to have an informed, empowered community of parents and families to ensure that English Language Learners (ELLs) are well served.

This Hotline was created to provide parents, guardians and other persons in parental relation of ELLs with information about their rights and services for their children pursuant to Commissioner’s Regulation 154. It also provides a mechanism to respond to specific inquiries about the delivery of these services. The hotline is available in 10 different languages.

The New York State Education Department's Office of Bilingual Education and World Languages (OBEWL) has created an English Language Learner Parents' Bill of Rights which summarizes critical rights concerning educational access and programming for ELLs and their parents. It is available in 27 different languages.

Home is Your Child's First Classroom


Your home is your child's first classroom and there are many simple and free activities that families can do
with their children to foster their learning. Created by the New York State RBERNs for the Office of Bilingual Education & World Languages, the Fun Home Learning resource is available in 11 languages.

Image of Fun Home Learning document

Webinars for Families of ELLs

Created by the New York State RBERNs for OBEWL, this webinar series was created to empower families to foster learning at home. Available in English and Spanish, these webinars were designed to accompany the Fun Home Learning Resource Page for Families.

Community-based Organizations for Immigrants

The New York State Education Department's Office of Bilingual Education and World Languages (OBEWL) has created A Guide to Community-Based Organizations for Immigrants which provides a list of organizations throughout New York State. 

Parent Guides to the NYSITELL and NYSESLAT

English Language Learners in New York State take two different tests. These guides, translated into 22 different languages will help families understand the difference between the two, the purpose for taking the test, and how to interpret the scores. 

Related Links

Family Math Road Map
Resources for families to bring daily math conversations and activities into their homes. Information available in English and Spanish.

National Association for Family, School, and Community Engagement
Organization with the mission of advancing high-impact policies and practices for families, schools, and community engagement that promotes child development and improve student achievement .

Reading Tip Sheets for Parents of Elementary-Aged Children  
Tip sheets available in English, Spanish, Arabic, Chinese, Haitian Creole, Hmong, Korean, Navajo, Russian, Tagalog, and Vietnamese.

Reading Rockets Family Guide and Other Printable Resources 
Family Guide available in English, Spanish, Somali, and Hmong. All other guides on this page are available in English and Spanish only.

The Family Involvement Network of Educators (FINE) 
Look here for many more free resources on family involvement and an online network of teachers.

Starting a new school district can be difficult, especially newcomer immigrant and refugee families and their families. These guides are available in four languages.