Program Policies & Handbook

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CWD Important Policies & Handbook

Career Training Admissions Standards
Monroe 2-Orleans BOCES Center for Workforce Development has standard requirements for admission into Career Training programs. Applicants must meet or exceed the requirements for each program to be recommended for standard admission. Those who do not meet the standard admission requirement may be considered for alternate pathways, such as dual enrollment. All requirements are subject to Director adjustment.

Standard Admissions

Admissions requirements for each program are stated on each program’s webpage. They may include a TABE Reading and Math assessment as well as additional documentation, such as a high school diploma or equivalency. All applicants must complete each step of the admissions process prior to acceptance into a program. Applicants who have successfully completed all admission requirements and made final payment will be enrolled on a space-available basis.

Provisional Admissions

Adult learners who do not meet the criteria for standard admissions, may qualify for provisional admissions, which includes enrollment in our Dual Enrollment program. This includes adult learners who score below the standard on entrance assessment or do not have a high school diploma for a program requiring one. 

Deferred Admissions

Adult learners who do not meet the TABE entrance criteria for standard or provisional admissions will be referred to our literacy program for instruction to improve their reading and/or math skills. Adult learners can retake the TABE assessment in accordance with the plan developed by their advisor and instructor. 

Dual Enrollment

The Dual Enrollment program allows adult students who otherwise may not meet standard admission requirements to receive needed academic and/or language support while enrolled in a Career Training (CT) program. Students prepare to enter the workplace with highly sought-after skills while at the same time acquiring the necessary English language, reading, writing, and/or mathematical skills to be workplace ready. Students may also work towards achieving their high school equivalency diploma (GED).
 
Eligibility Criteria for Dual Enrollment
Any adult career training enrollee who
  • Scored provisional on the entrance assessment in Reading and/or Math OR
  • Has a demonstrated need for English language instruction OR
  • Does not have a high school diploma
If a student fails to meet their attendance requirements, the student’s advisor will review their academic progress in both literacy and CT to determine the best course of action to support student success. Failure of academic progress may result in dismissal from the CT program.

High School Diploma Requirements

Some programs at CWD require proof of a high school diploma or equivalency. Proof must clearly indicate the adult learner’s graduation date and can be provided in the following ways: 
  • A copy of a high school diploma or equivalency
  • A transcript sent directly from the issuing school
  • Certified translated foreign diplomas 
  • Original transcripts that clearly indicate a student’s graduation date may be acceptable for those who cannot obtain a copy of their diploma. Digital copies of transcripts, such as PDFs, may be rejected if we are unable to verify their authenticity.
 
Proof of high school graduation can be emailed to [email protected] or uploaded directly to the student portal under Forms/Documents.
 
Correspondence study and online diplomas are not valid for students who were New York State residents at the time they received the online diploma, per New York State Education Department regulations. Students who were out-of-state residents at the time of their graduation should refer to the policies and regulations on high school diplomas established by their home state education departments.
 
Copies of high school equivalency diplomas can only be obtained directly from NYSED. Visit https://www.acces.nysed.gov/hse/request-copy-nys-high-school-equivalency-diploma-or-transcript for more information.

Financial Standards

Payment
Payment options include MasterCard, VISA, check, cash, cashier’s check, money order, or company purchase order. Have your check, money order, or company purchase order made payable to Monroe 2-Orleans BOCES. Adult learners may be eligible to receive funding through agencies such as: ACCES-VR and RochesterWorks! programs. Various other funding sources are available such as State and Federal grants. Payment must be received to secure one’s enrollment.

2025-26 Refund/Withdrawal Policy (for all courses beginning July 1, 2025 or later)

CWD will provide a full refund to the participant in the event an entire course or program is cancelled by CWD for any reason. 
 
Participants are not eligible for a refund if they:
  • are dismissed due to lack of academic progress; commit a violation of the Code or policy (see the Conduct and Dismissal Policy for further information). 
  • fail to attend three (3) consecutive classes with no prior notification.
 
Participants wishing to withdraw from a course or program should initiate the process in writing to their student advisor or email at [email protected]Tuition liability is based on when CWD receives the written withdrawal request. Requests received during non-business hours (Monday through Friday, 8am to 4:00pm) will be processed on the next business day.
 
Full and partial refunds can take up to 45 days for processing. Refunds may be issued by check, regardless of the original form of payment.

Refund Policy for Specific Courses:

Online Courses under 10 weeks:
Due to the digital nature of these courses, no refunds will be issued once the participant has purchased the course and online materials have been provided.
In-Person Courses under 10 weeks:
Participants must withdraw prior to the registration deadline to be eligible for a refund. After that date, no refunds will be issued.
 
In-Person or Online Courses 10 weeks or longer: 
Tuition liability is determined according to the schedule below and is calculated based on the date CWD receives the written withdrawal request. Requests received during non-business hours (Monday through Friday, 8am to 4:00pm) will be processed on the next business day. 
 
Notice of Withdrawal Received by CWD = Percent of Refund
  • 24 hours prior to the class start = 100%
  • By the end of the first week of class = 90%
  • By the end of the second week of class = 75%
  • By the end of the third week of class = 50%
  • By the end of the fourth week of class = 25%
  • By the end of the fifth week of class = 0%

Adult Career Training Attendance Policy

Career training programs prepare learners for employment and thus have policies similar to those of employers. The Monroe 2-Orleans BOCES Center for Workforce Development is committed to helping adult learners achieve their goals. Success is directly linked to attendance, with an expectation of 100% attendance for scheduled instruction. Missing 10% or more can negatively impact performance and the ability to demonstrate necessary skills for course completion.
 
An adult learner should make every attempt to communicate a planned or expected absence to their instructor, via email, phone message, or in person. Adult learners who stop attending but fail to provide written notification of their intent to withdrawal before their third missed class are ineligible for a refund. Please see the refund/withdrawal policy for more details.  
 
In the case of an excused absence or extenuating circumstances, material or activities missed may be made up at the discretion of the instructor and the adult learner may be asked to provide documentation to justify missed coursework. In many cases, activities that require hands-on practice cannot be made-up.
 
The following tier system outlines the expectations for adult learner attendance in all standard 18-week career training courses, and how CWD intends to respond to repeated absences or tardiness. Attendance policies for other courses can be found in each course’s syllabus.
 
  • Tier 1: Adult learner communicates with teacher prior to missed class and discusses how to make up work, if possible.  If work is successfully completed, and the instructor has no concerns about the adult learner’s skill competency, no referral or documentation is necessary.
  • Tier 2: After 3 missed classes or excessive tardiness, the instructor sends a referral to the student advisor to follow up with adult learner and make a plan of action to improve attendance and avoid potential dismissal. 
  • Tier 3: After 5 missed classes or excessive tardiness, the instructor sends a referral to the student advisor. Student advisor meets with adult learner to make a plan of action to improve attendance and avoid potential dismissal. The plan may include a meeting with the program supervisor and formal notice of probation.
  • Tier 4: If an adult learner misses a class for any reason after the establishment of an action plan, the adult learner may be dismissed.

For more information on these or any other policies, including the Code of Conduct, please view or download the Handbook below