Monroe 2-Orleans BOCES News Article

CWD’s Medical Office Assistant Program ‘keeps us on our toes’, lands graduates jobs

CWD Medical Office Assistant textbook

The local job market is hiring graduates of our CWD Medical Office Assistant class as quickly as we can produce them!

In just a few months, with their new clinical and administrative medical skills, students land jobs with the following titles:
    Outpatient Access Specialist (OAS)
    Medical biller
    Coder
    Access Associate
    Health Information Clerk
    Patient Care Technician
    Medical Secretary
    Release of Information Specialist
    Administrative Coordinator
    Medical Collections
    Medical Office Assistant

Current Medical Office Assisting student Leslie Penn and her classmates started their program in October and will finish in March.

Leslie said, “I figured if I started to go to school to improve upon things, I could go back into the work force” with a whole new skillset.  

The training offered in this program meets the strong demand in the area. The program has 100% job placement.


Displaced from her previous job, Leslie chose the CWD Medical Office Assisting program, because it offered her what she wanted: classes five days per week, individualized instruction and support learning the material that other programs she looked at didn’t offer.

“The environment is better.  If have I have a problem, I can always call on Linda (Linda Rabjohn, the MOA course instructor). ‘I’m having trouble with this.’ She’s more than happy to come and explain it,” she added.

She appreciates the way classes are structured and detail-oriented and said, “We do a lot of review, and that keeps us on our toes.”

When asked what she’s looking forward to upon completion of the Medical Office Assisting job training course, Leslie pointed to her textbook and the chapter on medical coding for patient billing and said, “Learning this and getting a good job.”


Leslie’s advice for someone thinking about enrolling in the Medical Office Assistant program:

“Do it at all costs. This is a really good program.”

The Medical Office Assistant is enrolling now for its next class which starts February 28.

Classes are held in Room 12W at CWD/Center for Workforce Development, 3555 Buffalo Road, Rochester, NY 14624 weekdays (Monday-Friday), 8:30 a.m. – 3 p.m. for 20 weeks which includes a 4-week work-based activity.

Training grants to cover program costs through RochesterWorks are available for qualified students in Monroe County.  For students outside Monroe County, assistance may be available through your local Labor Department.

Click here for more information or to ENROLL TODAY: https://www.monroe2boces.org/CWDMedicalOfficeAssistant.aspx


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