Crisis Resources

For mental health emergencies in Monroe County, call Lifeline at (585) 275-5151
Monroe County – Accessing Emergency Mental Health Crisis Services

For mental health emergencies in Orleans County, call Lifeline at (585) 327-4452
Orleans County Mental Health
The Consortium on Trauma, Illness and Grief in Schools:
Call 1-800-985-5990 or text “TalkWithUs” to 66746. The Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who needs help in dealing with the many issues and problems that might arise from tragedy and traumatic events. Sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA), the Helpline immediately connects callers to trained and caring professionals from the closest crisis counseling center in the nationwide network of centers. Helpline staff will provide confidential counseling, referrals, and other needed support services.  The Disaster Distress Helpline is a 24-hours-a-day, 7-days-a-week national hotline dedicated to providing disaster crisis counseling. The toll-free Helpline is confidential and multilingual, and available for those who are experiencing psychological distress as a result of natural or man-made disasters, incidents of mass violence, or any other tragedy affecting America’s communities.Our texting service also is available to Spanish speakers. Text “Hablanos” to 66746 for 24/7 emotional support.  TTY for Deaf/Hearing Impaired: 1-800-846-8517
 
Talking to Children About Violence: Tips for Parent & Teachers (National Association of School Psychologists)
 
Emergency Preparedness:
https://www.ready.gov/ provides information for adults and children on many preparedness topics from power outages, winter storms, house fires and the ever popular space weather.  Online ‘Kid games’ on these topics are available on this site.
View text-based website